the black patina on your jewelry is temporary and will naturally wear away over time. in order to retain the color for as long as possible, refrain from washing or showering with your jewelry on.

once construction of your piece is completed, our team will provide tracking via email. estimated delivery times for each product can be found in their respective product descriptions. parcels are shipped through USPS Priority Mail or USPS Ground Advantage.

descry is not responsible for any packages stolen or lost during transit. in the case of a missing package, we recommend reaching out to the appropriate carrier for assistance.

.

we are not able to provide returns, exchanges, or cancellations.

should we have made any errors to your order (such as a damaged product or incorrect size shipped), please contact us at descry.sanfrancisco@gmail.com. we will endeavor to resolve in the above case. all items must be returned in their original state with all the boxes and packaging. if the above conditions are not met, the items are not eligible for any refund/exchanges.